What do the different contact statuses mean?

In this article we take a quick look at the three different statuses for Contacts in Nook.

Screenshot 2024-03-21 at 14.59.29


Imported contacts simply mean these have been imported from your accounting software. Their payment and contact details will 


Nook has integrations with several countries company registries, such as Companies House in the UK. Identifying your Contact (if they're a business), means you've been able to identify the legal entity as it is registered. This is a recommended step in helping to reduce duplicate contacts and potential fraud.


Verified contacts are also using Nook for payments. Your company account and their's are connected via the Nook network. You are unable to edit bank details for Verified contacts as these are taken straight from their Nook account and are locked down to prevent fraud risk.