How do Credit Notes work on Nook?

In this article we take a look at how Credit Notes work on Nook.

If you have received a Credit Note from a Supplier and also have an Invoice to be paid from that supplier, follow these steps below.

1. Go to Payments


How does my Supplier know I've applied a Credit Note?

As pointed out above, your supplier will be paid a net amount (invoices-credit notes). In the remittance advice email they receive for that payment, it will look like this:

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If they click into the supplier portal link, they will get a breakdown of all the invoices and credit notes for that payment:
Screenshot 2024-03-20 at 11.43.57

How do you treat Credit Notes in my accounting software?

In your accounting software, we will create a Cash Refund for the supplier which will be auto-reconciled in your Nook GBP bank account.

(Xero example)

Screenshot 2024-03-19 at 14.31.42